Leadership Character Architecture Institute

Practice

How to Engage a Practitioner

An organization can judge a practitioner against the practice standards of the LCABOK™ whether or not a credential exists. This page sets out what to ask and what to look for.

Status

No credential has been issued. The guidance below applies to any practitioner, credentialed or not.

What to ask before engaging

Ask the practitioner to describe the method they use and how it relates to the LCABOK™. Ask what evidence they gather, how they distinguish character architecture from personality or style, and how they handle a finding that is unfavorable to the party commissioning the work. Ask about their process for managing conflicts of interest and for protecting the confidentiality of individuals assessed.

What a sound engagement looks like

A sound engagement states its purpose and scope before it begins, gathers evidence from multiple sources and contexts, applies consistent standards regardless of the seniority of the person assessed, and produces findings that the organization can act on. The practitioner is willing to report findings that contradict the expectations of those who commissioned the work.

What should give cause for caution

Caution is warranted when a practitioner cannot describe their method in terms of the LCABOK™, when findings are consistently favorable to the commissioning party, when the practitioner is unwilling to disclose conflicts of interest, or when the engagement is designed to reach a predetermined conclusion.

Practice

Practice standards are defined in the LCABOK™.

Practice Standards